Privacy Policy

What we collect

• Details you send us: your name, email, and optionally your phone number, project type, timing, and project description when you fill out a quote or contact form.
• Website usage data: pages visited, device and browser type, approximate location, and how you arrived at the site, collected with cookies by Google Analytics, Google Ads, Microsoft Clarity, and the Meta Pixel.

How we use it

• To reply to your enquiry, prepare a quote, and schedule and complete your project
• To understand which pages and ads are useful so we can improve the website

We do not sell, rent, or trade your personal information, and we do not add you to marketing lists.

Who we share it with

Form submissions are delivered to our business email inbox (Google Workspace / Gmail). Website analytics are processed by Google, Microsoft, and Meta under their own privacy policies. These providers may store data outside Canada. We share information only as needed to run our business or when required by law.

Cookies and your choices

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out add-on. The site still works with cookies turned off.

How long we keep it

We keep enquiry emails and project records for as long as needed to serve you, honour our warranty, and meet tax and legal obligations, then delete them.

Your rights and contact

You can ask to see, correct, or delete the personal information we hold about you. Email lincespainting@gmail.com or call (416) 893-4338. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.